Your first visit at Affinity Wellness

Your first visit to Affinity Wellness is intentionally designed to feel clear, welcoming, and unrushed—so you can focus on what matters most: your health.

What to Expect When You Arrive

When you book your appointment—either online or with help from our front desk team—you’ll receive an online intake form and consent to complete ahead of time.

If the forms aren’t completed in advance, you’ll be asked to fill them out when you arrive for your initial appointment at our clinic in Kelowna, along with reviewing insurance and direct billing details if applicable.

This information helps your practitioner understand your full health picture and ensures your care is safe, personalized, and effective. We encourage you to be as thorough and honest as possible—every detail helps us support you better.

👉 Arrival timing

  • Please arrive 10–15 minutes early if you have not completed your paperwork online

  • Please arrive 5 minutes early if your forms are already completed

This ensures paperwork doesn’t take away from your one-on-one time with your practitioner.

Fist Visit To Affinity Wellness Kelowna

Parking Information

We offer free parking for your convenience:

  • Behind the building

  • Directly in front of the clinic

If you have any trouble finding parking, our front desk team is always happy to help.

Your Personalized Treatment Plan

Following your initial consultation, your practitioner will develop a treatment plan designed specifically for you. Depending on your needs, this may include one or more services such as:

  • Physiotherapy

  • Chiropractic care

  • Massage therapy

  • Kinesiology

  • Counselling

  • Dietetics

  • Manual osteopathy

  • Occupational therapy for more complex or specialized care

Our multidisciplinary team works collaboratively to ensure you receive the right care, at the right time, with the right provider.

Your First Appointment Includes

  • A thorough assessment of your concerns, history, and goals

  • Time to ask questions and feel truly heard

  • A clear treatment plan tailored to your needs

  • Honest guidance and recommended next steps

We believe great care includes education, clarity, and collaboration—not rushing you out the door.

Our Commitment to You

At Affinity Wellness, our goal is simple: to provide thoughtful, evidence-based care that helps you move better, feel stronger, and reach your health and wellness goals with confidence.

We look forward to welcoming you and supporting you on your journey to better health.

Use our online booking form to schedule your next appointment now!

Book an Appointment

Explore Our Comprehensive Services

Physiotherapy

Physiotherapy is a health care profession that helps people manage acute or chronic pain and regain mobility. Kelowna’s leading team of experienced and qualified physiotherapists work with people of all ages, to help you recover from an injury, reduce pain, and improve your overall quality of life.

Chiropractic

We are a trusted provider of chiropractic services dedicated to enhancing your well-being. Our experienced and certified chiropractors are available to help you with a wide range of health concerns. Whether you are dealing with a specific injury, neck or back pain, limited range of motion, or just looking for a way to improve your overall health, our Kelowna chiropractors are your best choice for your chiropractic care.

Therapeutic Massage

Let our trained professionals use their massage skills to put you in a state of bliss. Our relaxation massage is designed to lower stress hormone levels and release endorphins to help our clients unwind.

Kinesiology

Kinesiology is the study of human movement. It's a science that has many benefits for people of all ages. Exercise therapy is one of the most common applications of kinesiology. This type of therapy can be used to help people recover from injuries, or to improve their overall health.

Registered Dietitian

Registered Dietitians are the experts when it comes to creating personalized eating plans that fit your lifestyle, goals, and health needs. They can provide you with evidence-based information about nutrition and help you develop realistic goals for making healthy changes to your diet.

Counselling

Professional counselling can help you address life’s challenges in a positive way by helping you to clarify problems and develop strategies to increase self-awareness.

Occupational Therapy

Occupational therapists are the regulated providers of occupational therapy services, with the goal of providing support to individuals with physical or cognitive limitations by helping people regain their independence following an injury or illness and empowering them to engage in their regular activities again.

Relaxation Massage Therapist

Massage can help reduce symptoms of stress or anxiety and replace them with a feeling of deep relaxation. Our trained professionals use their massage skills to put you in a state of bliss.

Manual Osteopathy

Osteopathy is a safe and effective patient-centred manual therapy which works in combination with the individual’s own homeostatic mechanisms to help restore balance and optimal health.

Starting your massage session

Your massage therapist will review your form, meet you and take you to your treatment room. They will ask about the reason(s) you are coming for massage, your current physical condition and any specific areas you would like to focus on during your treatment. Your therapist will leave the room while you undress to your comfort level.

This varies for patients. Some prefer to remain partially clothed while others will completely disrobe. Either is fine. After undressing, you will lie under the top sheet on the massage table.

Your therapist will knock on the door to assure you are ready before re-entering the room.

You will always be draped with the top sheet and your therapist will only uncover the part of your body they are working on, ensuring your modesty is respected during your session.

Make the most of your appointment time. Your time starts as soon as you enter your treatment room. Try to be concise when discussing treatment with your therapist and disrobe quickly.

During your session

Start of your session

At the start of your treatment, your therapist will ask you to let them know if you are, at any time, uncomfortable during your session. Everyone is different. Communicate with your therapist regarding pressure or any other aspect which may improve your session. Your therapist will appreciate your feedback.

No pain, no gain? It is not true that massage therapy has to be painful to be effective. On a scale of 1 to 10, where 1 is no pain and 10 is extremely painful, the pressure should always be less than 7. Some of the most effective types of massage therapy are gentle and do not involve deep pressure or pain. In fact, too much pressure can cause muscles to seize up.

End of your session

Once your session is complete, your therapist will leave the room so you may re-dress. Depending on your treatment, your therapist may allow time to go over any recommendations, exercises or stretches. This time is included as part of your session.

Hydrating after your massage

One of the most important things you can do after a massage is to hydrate. Massage therapy releases toxins from your muscles, and hydrating helps to flush them out of your system. Drinking plenty of water will also help to keep your muscles healthy and prevent soreness. So make sure to drink up after your next massage!