Everything under one roof — and truly connected. Affinity brings together physiotherapy, chiropractic care, registered massage therapy, kinesiology, counselling, dietitian services, occupational therapy, manual osteopathy, and personal training — all in one location in central Kelowna. But the real advantage isn’t just convenience. It’s that your care team shares charting information and coordinates treatment plans across disciplines. For complex cases — especially ICBC claims and multi-system injuries — this makes a measurable difference in outcomes.
We treat patients like family. Kelowna is a community where word of mouth means everything. Affinity has grown almost entirely through referrals — patients telling their families, friends, and colleagues about the care they received. Many patients have been coming to us for years. Some for decades. Generations of families trust Affinity because they know they’ll be listened to, given the time they need, and supported well beyond their appointment.
“People don’t just come for a treatment,” Kyla explains. “They come because they know we’ll take the time, listen deeply and help them achieve their goals. That’s why generations of families come to us.”
We removed every barrier we could. Free parking at the front and back of the building. Full-time reception so you can book multiple appointments in one call — no coordinating across separate clinics. Online booking available 24/7. Direct billing to most extended health plans. ICBC direct billing. Evening and Saturday hours. Easy access off HWY 97 or Springfield Rd. Getting to your appointment is part of the care experience. We took that seriously.
One-on-one care, every single time. Your practitioner is with you for your entire session. You will never be set up on a machine while your physio sees another patient. Every minute of your appointment is yours.
Care that grows with you. As life changes, so do your health needs. Having a team that spans nine disciplines means your care can evolve with you — from prenatal physiotherapy to postpartum recovery, from a sports injury at 25 to managing arthritis at 65. Affinity is built to be there at every stage.